Privacy Policy
Who we are
EdenCore Technologies Private Company (EDENCORE TECHNOLOGIES Ι.Κ.Ε.), Leoforos Athinon 84, 10441 Athens, Greece, is responsible for the processing of personal data on edencore.ai. For privacy questions or requests, email info@edencore.ai.
Information we use and why
When you contact us, we use the information you provide, such as your name, email address, phone number, country, city, inquiry type and message, to respond and handle your request. Without the contact details required by the form, we cannot process the submission.
For requests about purchasing our products or services, processing is necessary to take steps at your request before entering into a contract. Other correspondence is processed on the basis of our legitimate interest in responding to inquiries and managing business communications.
Technical information, such as IP addresses, browser details and security verification data, may be processed to deliver the website, prevent spam and protect it from misuse. This is based on our legitimate interest in maintaining a secure and functioning website.
Optional analytics and advertising operate only with your consent. The services, information collected, storage periods and controls are described in our Cookie information. You can withdraw consent at any time through Cookie settings in the footer, without affecting the lawfulness of earlier processing.
Who receives information
Access is limited to authorised personnel and service providers supporting website hosting, email delivery, content delivery and security. Analytics and advertising providers receive information only when you accept the corresponding category. Information may also be disclosed where required by law.
Some providers may process information outside the European Economic Area. Such transfers require an applicable adequacy decision or appropriate safeguards, such as the European Commission’s Standard Contractual Clauses. Contact info@edencore.ai for information about the safeguards applicable to your data.
How long we keep information
Website contact submissions are kept for 12 months from submission and then removed during routine cleanup. Backup copies may remain for up to 30 additional days. If an inquiry develops into an ongoing business relationship, relevant correspondence may be kept separately for that relationship and any applicable legal obligations or claims. Technical records are kept only as long as needed for operation and security. Cookie and browser storage periods are described in our Cookie information.
Your rights
Depending on the applicable conditions, you can request access, correction, deletion, restriction of processing or portability of your personal data, and object to processing based on legitimate interests. Email info@edencore.ai to exercise these rights. We may need to verify your identity before responding.
You also have the right to complain to the Hellenic Data Protection Authority.